Shipping & Returns

 

**ORDERS PLACED BETWEEN JULY 23rd AND AUGUST 30th WILL BE SHIPPED ON SEPTEMBER 3th 2021.THANKS FOR YOUR COMPREHENSION!

YOUR ORDER IS SENT DIRECTLY FROM FLORENCE ITALY.

**Tracking within the US, and other countries, may not be 100% accurate due to COVID-19, but please be assured, packages are being delivered, just slower than normal.

PROCESSING TIME:
ORDERS PLACED BETWEEN JULY 23rd AND AUGUST 30th WILL BE SHIPPED ON SEPTEMBER 3th 2021.
I ASK FOR 20-25 BUSINESS DAYS TO COMPLETE ORDERS (PLUS SHIPPING TIME) AS ALL MY PRODUCTS ARE CUSTOM MADE AND PRIOR ORDERS, THANKS FOR YOUR COMPREHENSION!

SHIPPING:
We ship worldwide with POSTA PRIORITY INTERNAZIONALE FROM POSTE ITALIANE, orders are DELIVERED BY THE POSTAL COMPANY OF YOUR COUNTRY.

The transit time is calculated using business days, meaning Saturday and Sunday don't count toward the transit time.

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind, holidays do not count as business days and should be considered when calculating shipping times.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

ESTIMATED SHIPPING TIME:
Italy: 3-4 business days WITH POSTE ITALIANE posta delivery box.Tracking Number is provided.
North America: 10-15 business days.
Europe: 6-10 business days.
Australia, New Zealand and Oceania: 15-20 business days. Asia Pacific: 15-20 business days.
Latin America and the Caribbean: 14-25 business days.

RETURNS AND EXCHANGES:

We gladly accept cancellations within 24 hours of purchase. We do not accept returns or exchanges, but please contact us if you have any problems with your order.

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